If you're working with hair systems, but not 100% confident in your product knowledge — this course is for you.

This two-part online training gives you a full working understanding of the most trusted hair system products on the market. You’ll learn how and when to use each product, how to avoid client issues like irritation or lifting, and how to confidently recommend the right solution for different scalp types, system types and lifestyles.

The sessions are delivered live by the Scruffy Hair Co education team, and are fully interactive. You'll be able to ask questions, discuss real client scenarios and build the product knowledge you need to deliver better results, solve problems faster, and offer more tailored advice.

You’ll learn and become confident in:

1. Product Types Explained Simply

• Water-based adhesives: how they work, when to use them, and client suitability

• Solvent-based and hard bonds: performance vs limitations

• Double-sided tapes: strengths, flexibility and wear time

• Removers: matching the right remover to the adhesive and skin type

• Scalp preps, cleansers and treatments: when they matter and when they don’t

• Styling and finishing products for system wearers

2. The Brands – What You Need to Know

• Ghostbond: full breakdown of adhesives, removers and scalp care products

• Walker Tape Co: tapes, hard bonds, preparation and removal systems

• Scruffy Hair Co: styling products, aftercare and daily use items designed specifically for modern hair systems

You’ll understand what makes each brand unique — and where they shine or fall short in different situations.

3. Client Matching & Suitability

• Matching product types to client needs: oily scalp, sensitive skin, active lifestyle, high wear time

• Common issues and how to solve them — lifting, sweating, residue, breakdown

• What not to use: situations where certain products cause more problems than they solve

• Creating a tailored product plan for each client, whether they’re new to systems or experienced wearers

4. Real-World Problem Solving

• Spotting early signs of irritation, allergic reactions or poor bonding

• How to troubleshoot bonding failures quickly

• When to switch products and how to explain it to the client

• Client education: what they need to know to keep their system in top condition

Why this training matters:

• Stops product trial-and-error that wastes time and money

• Improves client retention by solving issues before they become problems

• Builds your confidence to give real advice — not just read from a label

• Sets you apart from others using “whatever’s in stock”

• Gives you practical, brand-specific knowledge, not just generic info

Course Details:

• Format: Live via Zoom, over two half-day sessions

• Duration: 3 hours per day (6 hours total)

• Schedule: Dates provided on booking

• Includes: Live Q&A, support materials and brand breakdowns

• Trainers: Scruffy Hair Co product education team

• Brands Covered: Ghostbond, Walker Tape Co, The Scruffy Hair Co

• Cost: £299

If you want to stop guessing and start understanding which products really work and why — this course gives you the answers.